FAQ
- Home
- FAQ
Frequently Asked Questions
We provide a detailed size chart on our website to help you select the appropriate size. We recommend measuring your chest, waist, and hip circumference and comparing it to the chart for an accurate fit.
Our chef coats are made from high-quality fabrics such as cotton and polyester blends. These materials are durable, breathable, and easy to maintain.
Yes, we offer customization services such as embroidery or adding logos to your chef coat. Please contact our customer service team for more information and pricing details
Most of our chef coats are machine-washable. We recommend following the care instructions provided with your purchase to ensure the longevity of your garment. Avoid using harsh detergents or bleach, and consider air-drying or using a low heat setting when tumble drying.
We have a hassle-free return/exchange policy. If you are not satisfied with your purchase, you can return the item(s) within a specified timeframe for a refund or exchange. Please refer to our Returns and Exchanges page on our website for more information.
Our shipping times vary depending on your location and the availability of the item(s) you ordered. Typically, orders are processed within 1-2 business days, and shipping times range from 3-7 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Yes, we offer bulk discounts for large orders. Please contact our sales team or submit a bulk order request through our website to receive more information and pricing details.
We strive to process orders quickly, but if you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but it may not always be possible depending on the status of your order.
Yes, we offer international shipping. However, please note that additional customs fees or import taxes may apply depending on your country’s regulations. These fees are the responsibility of the buyer.
You can reach our customer service team by emailing us at Contact@UnbuttonedChef.com or by using the contact form on our website. We strive to respond to all inquiries within 24 hours.